Service level management in New Relic
Learn how to improve and optimize the quality of your service level management. This lab-based course will walk you through the steps for implementing and monitoring service level objectives in the New Relic platform.
This course is designed to help you set up and use the Service Level Management capabilities in the New Relic platform. In each lesson, you’ll be shown examples of what to do and then you’ll be given step-by-step instructions to follow in your own New Relic account.
In completing this course, you’ll use New Relic to establish meaningful Service Level Objectives, which will enable you to quickly find out when performance issues are impacting your business. You’ll also learn how to pinpoint issues that arise with your important business transactions.
By being more focused on business service delivery, you’ll be able to identify and diagnose critical issues more quickly, reducing their scope and severity, thus creating a better and more reliable customer experience.